Location: Los Angeles, California

PragerU is the world's leading conservative nonprofit that is focused on changing minds through the creative use of digital media. Taking full advantage of today's technology and social media, we educate millions of Americans and young people about the values that make America great. We’re proud to be voted among the “Best Place to Work in Los Angeles” by LA Business Journal.

The Facilities & IT Coordinator will help maintain a secure and well functioning work environment. The successful candidate will have a personal drive for excellence, strong customer service skills, resourceful, forward thinking, well organized, and able to prioritize multiple issues. Work will include ‘getting your hands dirty’ as needed, lifting up to 50 pounds at times and also balanced with basic IT assistant work (setting up printers, scanners, emails, etc.).

Duties and Responsibilities:

Facilities:

Fix minor malfunctions in office equipment as needed
Assist with creating, tracking and resolving work tickets
Install fixtures such as frames and whiteboards
Assemble office furniture as needed
Assist with office moves and restacks; moving equipment and furniture to various areas.

IT:

First point of contact for IT related issues providing technical support to employees
Managing and maintaining a company's technological equipment, such as computers, tablets, and peripherals
Managing all software licensing
Installing, upgrading, and managing software and hardware on company devices
Troubleshoot and repair systems (Apple and PCs), iPads, hotspots, and peripherals (such as printers, monitors, digital cameras and scanners, etc…)
Keeping an inventory of all company electronic assets
Providing staff with training on how to use hardware, software, and cloud-based services
Creating instructions for program installation sequences
Works with members of the IT and Facilities team on projects and initiatives as needed
Coordinate and monitor the IT ticketing system via Slack
Assistance with assembling office furniture as needed (ie. UpLift Desk)
Perform other ad-hoc projects or tasks as assigned
Coordinate IT onboarding and offboarding, shipping, tracking, and collecting company equipment
Conduct hardware and software audits to ensure compliance, in collaboration with other departments, ensure the systems are up to date
Evaluating and recommending software purchases to the IT Director

Successful Candidates Will Possess:

2-5 years of competent experience in a help desk environment or similar work experience preferred
Good knowledge in IT tools and concepts, such as operating systems and internet protocol suites
Networking experience preferred
Google Workspace experience preferred
Expertise in configuring and managing Windows and Apple devices
Strong troubleshooting, analytical, and problem-solving skills
Good interpersonal skills and the ability to work with technical and non-technical personnel
Must be able to routinely lift 50 pounds, climb a stepladder, work around racks and equipment, and move equipment and furnishings
A motivated self-started with attention to detail
Able to prioritize tasks on impact to the business
Able to work in a fast-paced work environment and multi-task effectively

How to Apply: Please submit a resume and cover letter. In your cover letter, include a section explaining how your values align with ours, and why you would want to specifically work at PragerU.

What We Do: We promote American values through the creative use of educational videos that reach millions of people online. Serving all ages, our content offers a free alternative to the dominant left-wing ideology in culture, media, and education. Whether you’re searching for a deeper understanding, a new perspective, or a way to get involved, PragerU helps people think and live better. To learn more about PragerU, visit http://prageru.com.

Salary Range: The salary target for this role is $52,000 - $65,000. Final offer amounts depend on multiple factors including candidate experience and expertise, and most recent market data. This position is eligible for an annual bonus based on personal and company performance, in addition to our robust benefits package.

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